This Privacy Policy sets out how EN—SEMBLE Law (Isabella Royce ABN 90 491 815 365) (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you engage us, visit our website, or interact with us in any way.
By providing personal information to us, you agree to its handling in line with this Policy.
If you ever have questions or concerns about your privacy, please contact us using the details at the end of this policy.
We are committed to protecting your privacy and handling your personal information with care. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which set out how personal information must be collected, used, stored and disclosed.
In this Privacy Policy, “personal information” means any information or opinion that identifies you or could reasonably identify you. This includes things like your name, contact details, date of birth, financial or employment information, details about your legal matter, identification documents, and any other information that is reasonably linked to you. It also includes “sensitive information”, such as health information or information about your background or personal circumstances, which we only collect where necessary and permitted by law.
The types of personal information we may collect include:
Because we provide legal services, we may also handle sensitive information, such as health information or information about a person’s background or personal relationships. We only collect this information where it is directly relevant to your legal matter and where you consent or the law allows us to collect it.
We do not intentionally collect personal information of individuals under 18 unless it is necessary for a legal matter. In those cases, we will assess whether the young person can give informed consent or seek consent from a parent or guardian.
How we collect personal information
We may collect personal information in several ways, including when you:
Why we collect your personal information
We collect and use your personal information to:
If you choose not to provide certain information, we may not be able to act for you or provide the level of service you require.
Sharing your personal information with third parties
As a normal part of providing legal services, we may share your personal information with trusted third parties, including:
We ensure that third parties only receive the information they need and that they handle it securely and in accordance with applicable privacy laws.
We do not sell your personal information or allow third parties to use it for their own marketing.
Overseas disclosure
Some of our technology or storage providers may be located outside Australia. If personal information is transferred overseas, we take reasonable steps to ensure that the recipient will handle it in a manner consistent with Australian privacy law.
If your specific legal matter requires overseas disclosure, we will discuss this with you where appropriate.
Keeping your information secure
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.
Accessing or correcting your personal information
You may request access to the personal information we hold about you, or ask us to correct it if it’s inaccurate, incomplete or out of date.
To make a request, please contact us using the details below. We may ask you to verify your identity for your security. In rare cases where we cannot provide access, we will explain why.
We aim to respond to all requests within a reasonable timeframe.
How long we keep your information
As a law firm, we are required to retain client records for a minimum period (usually 7 years after a matter is completed). After this time, we securely destroy or de-identify your information unless the law requires us to keep it longer.
Information collected for employment applications is destroyed if your application is unsuccessful.
Complaints
If you have concerns about how we have handled your personal information, please contact us. We take all privacy complaints seriously and will investigate promptly.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.
Contact Us
For questions, requests or privacy concerns, please contact:
Email: hello@en-semble.com.au
Website: www.en-semble.com.au
Last updated: 19 January 2026